Harnessing the Power of Convergence for Customers

 

 

Driven by its commitment to meeting customers’ needs, Quebecor has become one of the best-performing integrated communications companies in the industry. More than ever, we are focused on our mission of remaining the Canadian leader in telecommunications, news media, entertainment and culture. 

In pursuit of our goals, we are building on five strategic pillars that provide a solid foundation for growth and success:

  • providing the best possible customer experience;
     
  • differentiating ourselves through unique, attractive products and services of the highest quality;
     
  • implementing our unique convergence strategy;
     
  • building a talented team;
     
  • securing the financial leeway to be able to invest in projects for the future.

To all our customers, we are proud to be able to say that you drive all of our decisions. It is for you that we take up the challenge of excellence every day. In this multi-platform, multi-screen age, we are fully committed to serving our customers wherever they may be. That holds true for all our lines of business.

To our advertiser partners, we are pleased to be able to provide some of the most creative and effective media offerings on the market. Our convergence strategy and the strong synergies among all our subsidiaries support the most powerful advertising and promotional tools.

As the most respected telecommunications company in Québec, the Québec leader in digital media, the best-loved broadcaster in Québec, the publisher of the most-read newspapers and magazines in Québec and the uncontested leader in all its lines of business, Quebecor, a Québec-based company with deep local roots, plans to continue its growth by targeting customer satisfaction, talent, innovation and performance.

Pierre Karl Péladeau
President and CEO, Quebecor